Terms and Conditions

See our Covid-19 update page for the latest information.

Rental Policies

  1. Check-in

    Begins at 3 p.m. and rooms are guaranteed by 5 p.m. Central Time 7 days per week. Check-in time is strictly enforced to allow for proper cleaning of our rentals. Should your arrival be on a holiday or after 5:00 PM, please call our office for late check-in instructions.

  2. Reservations

    All reservations must be made by an adult over the age of 25. Reservations must have one adult over the age of 25 for every 3 persons under the age of 25 occupying the unit during the full time of the reservation. Married couples under 25 are allowed as long as a Certificate of Marriage is provided upon check-in. Reservations made under false pretense will be subject to eviction and forfeiture of deposit and/or monies paid. Identification must be shown upon check-in for verification of age.

  3. Advance Deposits

    25% of the reservation total is required upon booking to reserve a vacation rental. Reservations made 14 days or less prior to arrival require an electronic check or credit card payment upon booking. 

  4. Final Rental Payments

    Final payments are due in full 14 days prior to arrival. Payments may be made by cash, travelers check, bank money order, credit card or personal check with proper identification. If payment is not received by the payment due date, the credit card given at the time of booking will be used to charge the final payment prior to arrival.

  5. Cancellation of Reservations

    In the event that you cancel your reservation, such cancellation must occur no later than 60 days prior to the start of your rental period. Under such circumstances, a $75 cancellation fee will apply, but you will receive a full refund of all monies paid (less the cancellation fee). If a reservation is canceled within 60 days of arrival, but prior to the balance due period (14 days prior to your arrival), the entire deposit amount will be non-refundable. Cancellations after the final payment has been made will result in a loss of all monies paid. 

  6. Early Departures

    Because Navarre Properties, Inc. carefully schedules reservations in advance, no partial refunds will be made for late arrivals or early departures. No refund will be given for early departures for any reason, weather-related or not. 

  7. Security Deposit

    Return Home with Vacation Memories, not repair costs. With the Accidental Rental Damage Waiver in place, you'll no longer have to worry about tying up your credit card with a sizable security deposit or about how much will be returned when you get home. The $40 ARDW is non-optional, non-refundable, and will cover Accidental Damages to your vacation home, up to $1000. Items not covered by the ARDW: Intentional Damages to the unit, Pet damages in a non-pet friendly home, Damages in excess of $1000.00, or damages not reported to the office. Please notify the office of any broken or missing items immediately upon arrival. Please Note: The ARDW is not insurance, nor is it a cancellation policy. 

  8. Hurricane Policy

    Navarre Properties will only issue refunds in the event of a Mandatory Evacuation.

  9. Housekeeping

    Accommodations will be cleaned to quality standards prior to your arrival and after your departure. You will be responsible for cleaning of your unit during your stay and leaving it in good condition at check-out. Please remember that you are staying in someone's home during your vacation; please treat it as if it were your own.

  10. Linen/Towels/Supplies

    Accommodations have complete linen packages provided. We ask that you bring your own beach towels and beach blankets as linens must not be removed from accommodations. Guests will be charged for missing and/or damaged linens. A complimentary set-up of trash liners, bathroom tissue, and facial soap is provided but guests must provide any additional items as needed. Please see our website at About Us and click on F&Q for suggested items to bring. Locked closets are maintained by homeowners for personal use and are not included in the rental.

  11. Furnishings and Equipment

    All rental properties have fully equipped kitchens, coffee makers, dishwashers, televisions, microwave ovens, DVD players, central heat, and air conditioning.

  12. Pets

    Pets are not allowed in most properties (check our web page for Pet-Friendly Rentals).

  13. Smoking Is Prohibited

    Smoking is not allowed in any of our properties. Additional charges will be incurred for carpet and upholstery cleaning as well as deodorizing if ANY evidence of smoking is found in our accommodations.

  14. Unit Substitutions

    In rare instances, a unit that has been reserved may become unavailable. We reserve the right to change your reservation to like or better accommodations. Rates may vary and Navarre Properties' liability shall be limited to a refund of deposit.

  15. Parking

    Please park in designated areas only. Most properties allow only 2 vehicles, no boats, RVs or trailers. Specific properties do have vehicle restrictions and require parking permits. Please visit our website for Navarre Beach Area boat and RV storage facilities.

  16. Indemnity

    Navarre Properties, Inc. will not be liable for any damages to rental property or furnishings, nor for injuries resulting from any accident that may occur in or on the premises during guest occupancy. Representatives of Navarre Properties, Inc. or unit owners may enter the premises at any reasonable time to make repairs. Navarre Properties, Inc. will not be held responsible for acts of theft or vandalism or other damages to the guest's personal items left in the unit. Neither Navarre Properties, Inc. nor the unit owner is responsible for personal items left on the premises by guest upon departure. Units may not be sublet.

  17. Policy Enforcement

    Please remember that these policies and guidelines are set forth for your protection, as well as the protection of the properties managed by Navarre Properties, Inc., and will be strictly enforced.